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American Express
Cards Insurance Services
 

American Express Travel Guard is protection for the holiday maker - because you never know when your trip won't go to plan. With competitive rates, and a wide selection of plans to suit your itinerary, you won't want to leave home without this travel companion!

Benefits of Travel Guard include:

  • Overseas Medical and Dental Expenses & Cash in Hospital.
  • Cover for your Luggage and Travel Documents.
  • Choice of different levels of cover to suit your needs.
  • Easy payment direct from your American Express Card.
  • No additional charge for Dependent Children travelling with you.
Schedule of Benefits Plan A+ Plan A Plan B Plan C
  Americas or Africa compulsory if more than 20% of your time is in the above destinations UK, Europe, Japan, Hong Kong, China, The Middle East or Indian Sub-Continent South East Asia New Zealand, Indonesia or South West Pacific
1) Overseas Medical & Dental Expenses
(please refer to Section 1)
Unlimited Unlimited $250,000 $75,000
2) Additional Expenses
2.1 Resumption of Journey (limit)
2.2 Special Events (limit)
2.4 If you Die (limit)
(please refer to Section 2)
Unlimited
$3,000
$2,000
$10,000
Unlimited
$3,000
$2,000
$10,000
$250,000
$3,000
$2,000
$10,000
$75,000
$1,500
$2,000
$10,000
3) Cancellation Charges
Travel Agent's Cancellation Fee (limit)
(please refer to Section 3)
Unlimited
$750
Unlimited
$750
$250,000
$750
$75,000
$750
4) Luggage and Travel Documents
4.1 Loss, Theft or Damage
    (a) Item Limit (each)
    (b) Video & Electrical Equipment
(combined maximum)
4.2 Delayed Luggage Allowance
    (a) More than 24 hours (limit)
    (b) More than 72 hours (limit)
(please refer to Section 4)

$12,000

$500
$3,500


$500
$1,000

$10,000

$500
$3,500


$500
$1,000

$5,000

$500
$3,500


$500
$1,000

$1,000

$500
$500


$500
$1,000

5) Replacement of Money
(please refer to Section 5)
$200 $200 N/A N/A
6) Rental Vehicle Excess
(please refer to Section 6)
$1,000 $1,000 $1,000 $1,000
7) Travel Delay
(please refer to Section 7)
$1,200 $1,000 $875 $750
8) Cash in Hospital
(a) Daily Amount
(b) Maximum Amount
(please refer to Section 8)

$50
$8,000

$50
$6,000

$50
$5,000

$50
$4,000
9)Public Transport Hijacking
(a) Daily Amount
(b) Maximum Amount
(please refer to Section 9)

$1,000
$8,000

$1,000
$6,000

$1,000
$5,000

$1,000
$4,000
10) Personal Liability
(please refer to Section 10)
$3,000,000 $2,500,000 $1,500,000 $1,000,000
11) Accidental Death & Disability
(please refer to Section 11)
$25,000 $25,000 $15,000 $10,000
Excess: The excess is the first amount of a claim, which We will not pay for. The Policy excess is $100 for international plans (GST is not applicable for international plans).

Travel Guard Conditions:

  • You are not aware of any circumstance which is likely to give rise to a claim before You take up this insurance.
  • You are a permanent resident of Australia and will be returning to Your Home at the completion of the Period of Insurance.
  • Journey must commence and terminate while this Policy is in force and is more than one-hundred (100) kilometres from Your Home.
  • Age Limit – eighteen (18) up to and including seventy-four (74) years of age. However, You will be covered if You are seventy-five (75) years of age, provided You commenced the Journey before Your seventy-fifth (75th) birthday.
  • Due to legislation, medical expenses for treatment and services received in Australia are not payable under this policy.

Please note that the above is a summary only and does not contain all the benefits and exclusions of Travel Guard. Please read the Product Disclosure Statement & Policy Wording for full details.

Who is covered

To apply for this insurance, you must be between the ages of 18 and 74. You can also purchase cover for a travelling companion who is between the ages of 18 and 74 as well.

Bonus - ACE Assistance

ACE Assistance is a twenty-four (24) hour emergency referral service. In the event of a medical or similar emergency simply phone, reverse the charge and get immediate help in locating medical assistance in Your local area. This service will also provide non-emergency pre-travel advice on some health-related matters, verify insurance coverage and can help co-ordinate immediate claim payments.